Thank you for choosing Saanj! Every candle we create is handcrafted with love, and we appreciate your patience as we prepare your order with care. Please review our shipping details below.
Processing Time
Each candle is handmade to order, ensuring the highest quality. Orders are processed within 2-3 business days after payment confirmation.
Shipping Duration
Once dispatched, your order typically arrives within 3-6 business days, depending on your location. Please note that during festive seasons, shipping delays may occur, which are beyond our control. Unfortunately, we are unable to offer refunds for such delays.
Order Tracking
As soon as your order is shipped, you’ll receive a confirmation email with a tracking link to follow your package’s journey.
Shipping Charges
Shipping costs are calculated based on the destination and package weight and will be displayed at checkout before you complete your purchase.
Lost or Delayed Shipments
If your order is significantly delayed or lost, please reach out to us, and we’ll do our best to assist you. However, Saanj is not liable for shipping delays during peak seasons or unforeseen circumstances.
By placing an order with Saanj, you agree to our shipping policy. Thank you for your trust and support! 💛
For any queries, feel free to contact us at aditikajla63@gmail.com.