At Saanj, every candle is handcrafted with love, making each piece truly one of a kind. Due to the custom nature of our products, we do not accept returns or offer refunds, except in cases of a manufacturing defect.

No Returns

Since our candles are made to order with care, we are unable to accept returns. Please review your order carefully before confirming your purchase.

No Refunds

Once an order has been processed, we do not offer refunds. However, if you experience any issues, we’re always here to help.

Damaged or Defective Items

If your order arrives damaged or has a defect, we will happily provide a replacement. Please follow these steps:

1. Record an unboxing video when opening your package.

2. Tag us on Instagram (@saanj.shop) and send us a direct message with the video and a brief description of the issue.

3. Our team will review your request and arrange for a replacement if applicable.

Need Help?

For any concerns or queries, feel free to reach out to us at aditikajla63@gmail.com We’re always here to assist you!

✨ Thank you for choosing Saanj! ✨